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Frequently Asked Questions

Have Any Questions For Us?

AEROVANTA DYNAMICS PRIVATE LIMITED We carefully create every product, just to bring you a smarter, more reliable and more intimate user experience -Technology makes life simpler

The voltage in India is unstable. Do your chargers have protective measures?

Of course! All of our original chargers (including laptop adapters, headphone/watch chargers) have built-in overvoltage/overcurrent protection circuits that can withstand a wide voltage input range of 100V-240V. Even in areas with large voltage fluctuations, they can effectively protect your device battery. It is recommended to use the original charger for the best protection.

How about the waterproof performance of your products?

Our smart watches support 5ATM waterproof (50 meters) and can be worn while swimming; our headphones reach IPX5 level, sweat and rainproof; and our laptop keyboards use nano-coating to prevent splashing. However, please note that it is not recommended to immerse all electronic products for a long time, as seawater/hot water will accelerate aging.

How long does after-sales repair take?

There are same-day quick repair stations in major cities in India (Delhi/Mumbai/Bangalore, etc.), and 80% of the faults are resolved within 24 hours; remote areas are picked up and delivered free of charge by FedEx, and the entire process takes about 3-5 working days. All repair progress can be tracked in real time through the APP.

Which cases are free during the warranty period? Which cases require payment?

Free warranty: covers malfunctions caused by defects in materials or workmanship (such as abnormal battery loss, screen display problems, component failures, etc.), as well as performance problems under normal use.
Paid repair: covers accidental damage (drop, squeeze, liquid ingress), unauthorized disassembly, natural disaster damage, malfunctions caused by failure to follow the instructions, and natural aging and wear of consumables (such as earphone earbuds and watch straps). We will provide a clear quotation for your confirmation before repair.

Does the product support Indian local language interface/input?

Yes, we attach great importance to localization experience!
‌Watch/computer operating system: ‌ Supports multiple major Indian language interface display and input methods such as ‌Hindi‌, ‌Tamil‌, ‌Telugu‌, etc.
‌Mobile App (matching management software): ‌ Also supports the above mainstream Indian languages.
‌Instructions: ‌ Available in English and Hindi (PDF downloadable).
You can easily switch languages ​​in the device settings or in the App.

Can I sell my products on the website?

sure, your products can be sold on our website. Our platform supports the online sales of all kinds of compliant goods. As long as your products comply with the relevant national laws and regulations, do not involve prohibited items, and have complete qualification certificates (such as business licenses, product quality inspection reports, etc.), they can be put on the shelves for sale. Please feel free to contact our business specialists, we will provide you with one-on-one professional services. Looking forward to working with you!

Testimonials

What Say Clients

I commute on the Delhi Metro every day and the watch’s step and heart rate monitoring are very accurate. I accidentally knocked the watch face against a car door last week and it only left a small scratch. The battery life is also very good, lasting 5 days on a single charge. Customer service emails are always very quick to respond and I received detailed answers to the few questions I had about the setup.

‌Rajesh Kumar

★★★★★

I use this pair of headphones in class and in the library. The noise reduction effect is just enough to block out the surrounding voices but not completely block out the ambient sound. What I am most satisfied with is that the earplugs fit well and they won’t hurt even if I wear them for three or four hours. One time, the right earphone accidentally fell into a puddle, and it was completely normal after drying.

‌Priya Sharma

★★★★★

The fan is quiet when writing code, and the keyboard feels great. Once there was a problem with the system update, the technical support remotely guided me until after 10 pm to help me solve it. Although the body is not heavy, it is very sturdy. Once it fell off the table and there was no scratch. The battery can be used for 6-7 hours, so there is no need to bring a charger to meetings.

Vikram Patel

★★★★★

The watch I bought for my son has very accurate positioning. It can accurately locate the specific floor at school. The waterproof function is very practical. The child does not need to take it off when washing hands and taking a bath. The most touching thing is that once the strap broke, the customer service directly sent three replacement straps of different colors, and also attached stickers.

Ananya Gupta

★★★★★

I make customer calls for at least 3 hours every day. The microphone of the headset picks up the sound very clearly, and the other party says they can hear it clearly. The charging box is small but very durable. It has not been scratched in my bag for two months. Last month, my right ear suddenly stopped making any sound. The repair center fixed it on the same day and also provided free cleaning.

Arjun Singh

★★★★★

I usually carry it with me to client meetings, and it is very convenient. The 1kg weight is barely noticeable in my bag. The screen is also very clear in the sun, and it processes documents very quickly. Once I spilled coffee on the keyboard, the repair center not only cleaned it up, but also replaced it with a new keyboard for free. The service is really considerate.

Deepika Reddy

★★★★★

About Us

Hassle-Free Returns & Price Guarantee

We Want You To Shop With Confidence At [www.desisedeals.com]. That’s why we offer a 7-day no-questions-asked return policy on all eligible electronic products. If you’re not satisfied with your purchase for any reason, simply return it within 7 days in its original condition and packaging for a full refund.

Plus, if the price of your item drops on our website within 7 days of your purchase, just contact us and we’ll refund the difference — no hassle.

In case you receive a damaged or defective product, we’ll arrange a free replacement or refund. Reverse pickup is free in most locations, or we’ll reimburse your return shipping costs.

We’re here to ensure a smooth and satisfying experience — because you deserve the best.

Guaranteed Results

We deliver on our promises with strength. We base our efforts on precise strategies and strict execution to ensure that your goals are transformed into verifiable results. Choosing us means choosing certainty.

Quality Services

Professional and efficient, exceeding expectations. We make every cooperation a starting point of trust with quick response, precise customization and meticulous care.